Maria Katrina Ceynas
@mariakatrinaceynas
Experienced Ops Manager & Freelancer skilled in BPO, data entry, admin support, and team leadership.
What I'm looking for
With over 18 years of experience in operations and team management, I have successfully implemented company policies and developed associates to meet client-assigned metrics. My extensive training in team management and global operating systems has empowered me to guide operations managers and team leaders in achieving their goals. I am dedicated to delivering excellence to clients and team leaders, leading by example to ensure operational and professional success.
In my current role as Operations Manager at Accenture, I focus on strategic planning tailored to audience needs and proactive support for team leads. My commitment to upholding core values and driving high performance in dynamic environments has made me a mentor and strategist within my team. I believe that effective communication and strong organizational skills are key to operational excellence.
Experience
Work history, roles, and key accomplishments
Operations Manager
Accenture Inc
Jan 2021 - Present (4 years 5 months)
Committed to delivering excellence to clients and team leaders, leading by example to ensure operational and professional success. Achieved operational and professional success through effective communication, strategic planning tailored to audience needs, strong organizational skills, proactive support for team leads, and a dedication to upholding core values and driving high-performance in dynam
Social Media Manager
NurJannahApparels
Jan 2017 - Dec 2021 (4 years 11 months)
Planned and executed targeted social media campaigns to meet business goals. Created and distributed captivating content across multiple platforms, fostering audience engagement and strengthening brand identity, and conducted regular performance analysis to refine strategies and achieve desired results.
Virtual Telemarketing Associate
DemandScience
Jan 2017 - Dec 2021 (4 years 11 months)
Identified potential clients using telephone and zip code directories, employing automated dialing systems and telecommunications technologies to contact them. Delivered scripted sales pitches to persuade customers to purchase services and products with detailed information and pricing, oversaw order finalization, ensured equipment reliability, maintained a safe work environment, and adhered to co
Education
Degrees, certifications, and relevant coursework
INTERFACE COMPUTER COLLEGE
Bachelor of Science, Computer Science
Completed a Bachelor of Science in Computer Science. Gained foundational knowledge in computer systems and programming.
HOLY FAMILY SCHOOL
Secondary Education, General Studies
Completed secondary education, building a strong academic foundation. Developed essential skills for further studies and professional growth.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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