Ralph Dennis Ramos

I am an operations-minded professional with experience across customer service, operations management, virtual assistance, e-commerce support, and social media management. I combine a customer-focused approach with strategic leadership to drive team performance and measurable outcomes.

At Qualfon I developed strong communication and sales skills, consistently meeting targets while supporting appointment scheduling and patient records. As Operations Manager at NTECH BPO SOLUTIONS, I oversaw daily operations, optimized workflows, managed budgets, and used KPI reporting to improve productivity.

As a Virtual Assistant I handled administrative duties, calendar management, and managed Shopify and eBay listings, improving operational efficiency and meeting deadlines under pressure. In my most recent role as Social Media Manager for The Bilyonaryo News Channel, I planned and executed social strategies, produced and ingested video content, and analyzed campaign performance to refine tactics.

I bring adaptability, strong teamwork, and a results-oriented mindset. I am motivated to contribute to organizations that value continuous improvement, clear communication, and collaborative problem solving.