Maria Gimeli Hewitt
@mariagimelihewitt
I grow and retain B2B SaaS accounts through implementation, adoption, and strategic client partnerships.
ItalyWhat I'm looking for
At FareHarbor, I manage a portfolio of 90+ B2B clients, building trusted relationships that support long-term retention and account growth.
I identify customer needs and lead implementations of new services and feature upgrades from planning through adoption. I also drive revenue through strategic upselling and cross-selling, helping customers maximize platform value.
Previously, I delivered advanced technical support for FareHarbor’s global B2B customers, troubleshooting booking engines, payments, reporting, platform functionality, and product behavior. I partnered with Product, Engineering, API specialists, Sales, Support, and Technical teams to resolve complex cases and turn customer feedback into better experiences.
My earlier hospitality experience in hotel administration, housekeeping, and front desk supervision helps me bring a practical, customer-first perspective to every client relationship.
Experience
Work history, roles, and key accomplishments
Managed a portfolio of 90+ B2B clients, driving retention and growth through tailored solutions and cross-functional collaboration. Led implementation of new services and feature upgrades, and drove revenue through upselling and cross-selling.
Education
Degrees, certifications, and relevant coursework
LUISS Guido Carli
Bachelor of Laws, Law
Pursued a degree in Law with a major in International Law at LUISS Guido Carli.
Tech stack
Software and tools used professionally
Availability
Location
ItalyAuthorized to work in
Job categories
Skills
Interested in hiring Maria?
You can contact Maria and 90k+ other talented remote workers on Himalayas.
Message MariaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
