Marco Mello
@marcomello
I help enterprises unlock business value with data, analytics, AI-driven insights, and secure cloud solutions.
What I'm looking for
I am a results-driven sales and presales leader who combines deep technical knowledge with strategic commercial acumen to drive digital transformation for enterprise customers.
I have led pre-sales and solution architecture efforts for analytics and integration platforms, contributing to complex deals exceeding $500K ARR and delivering sustained account growth of at least 14% annually. I translate business requirements into scalable, innovative architectures and run proofs of concept and technical demos that win trust and accelerate adoption.
I design and cultivate partner ecosystems and OEM programs, enabling SaaS and on-premise solutions and improving reseller performance through targeted training and enablement. I have driven measurable improvements such as raising partner sales performance by 20% and improving proposal responsiveness by 30%.
I also bring deep IT and security operations experience—leading audits, ensuring compliance, and optimizing infrastructure availability (including efforts that reduced downtime by 30% and maintained 99.9% uptime). I lead multicultural teams, mentor talent, and focus on delivering technical and commercial excellence in competitive markets.
Experience
Work history, roles, and key accomplishments
Channel Sales Executive
Grupo Toccato
Feb 2025 - Present (6 months)
Leading channel sales efforts to build partner relationships and drive revenue through strategic alliances and OEM partnerships.
Presales Specialist
Sonda
Apr 2024 - Feb 2025 (10 months)
Supported sales by delivering product demonstrations, conducting proofs of concept, and recommending architectures to demonstrate business outcomes for IBM solutions.
Led pre-sales for Qlik Data Analytics and Data Integration, contributing to closing deals exceeding $500K ARR and driving annual corporate account growth of at least 14%.
Business Development Manager
Tech Data Brasil
Oct 2017 - Jan 2020 (2 years 3 months)
Designed and led partner ecosystem strategies for OEM solutions using IBM Analytics, Watson, IoT and cloud, achieving ARR exceeding $100K through SaaS and on-prem partnerships.
Improved IBM partner sales performance by 20% and reduced RFP response time by 30% through technical training, proposal support, and enablement for 50+ resellers.
Led multi-geography teams and coordinated high-priority audits (SOX, SAS70), ensuring account compliance and driving remediation of policy deviations.
Managed IT operations for a global 24x7 chemical client, ensuring 99.9% uptime for 3,100+ Windows servers and 930 VMs and reducing downtime by 30% via change management.
Service Desk Support
Dresdner Bank
Jul 2003 - Feb 2005 (1 year 7 months)
Provided service desk support handling incidents and user requests to maintain operational continuity and service quality for Dresdner Bank.
Service Desk Support
T-Systems do Brasil
Aug 2001 - Jul 2003 (1 year 11 months)
Delivered service desk support and incident resolution for enterprise clients, ensuring timely response and escalation adherence.
Business Analyst
TMS Call Center
Jul 2000 - Mar 2001 (8 months)
Performed business analysis to support call center operations, documenting requirements and improving process efficiency across teams.
Help Desk Support
TMS Call Center
Nov 1999 - Jul 2000 (8 months)
Provided front-line help desk support, resolving user issues and escalating technical incidents to maintain service levels.
Education
Degrees, certifications, and relevant coursework
Pontifícia Universidade Católica do Rio Grande do Sul
Master of Business Administration, Vendas, Negociação e Resultados de Alta Performance
2019 - 2021
Completed an MBA focused on sales, negotiation and high-performance results between 2019 and 2021.
Centro Universitário Nove de Julho
Tecnologia em Tecnologia da Informação/Sistemas da Informação, Tecnologia em Tecnologia da Informação/Sistemas da Informação
2002 - 2004
Graduated in Information Technology/Information Systems with coursework completed from 2002 to 2004.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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