Open to opportunities

Marco Alix

@marcoalix

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Property operations and account management leader leveraging AppFolio and Yardi to retain 700+ unit portfolios.

United States

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What I'm looking for

I’m looking for a PropTech-driven role where I can lead onboarding and retention, optimize workflows with AppFolio/Yardi, and partner with cross-functional teams to protect revenue and improve tenant outcomes.

I’m a bilingual Operations & Account Management professional with over a decade of cross-functional experience driving revenue, optimizing complex workflows, and scaling high-volume portfolios. I bring a proven track record leveraging enterprise PropTech platforms like AppFolio and Yardi, paired with technical sales strategies, to manage massive scopes (700+ units) and protect recurring income.

In my most recent roles, I’ve led end-to-end property and portfolio operations—streamlining onboarding, managing digital lease execution, tracking performance metrics, and using account lifecycle playbooks to improve tenant account health. I excel at navigating technical implementations, translating complex client and operational requirements into executable onboarding and high-retention strategies.

Across property, operations, and enterprise sales, I’ve consistently partnered cross-functionally to reduce risk and improve outcomes—coordinating maintenance and leasing workflows, engineering unit turn and vendor lifecycle programs, enforcing compliance protocols, and resolving escalations with stakeholders. I’m especially motivated by roles where I can combine operational rigor with data-driven troubleshooting to deliver dependable service, strong retention, and measurable efficiency gains.

Experience

Work history, roles, and key accomplishments

Account Executive (Inside Sales)

Dell Technologies

Jan 2025 - Jul 2026 (1 year 6 months)

Drove regional revenue growth by identifying and scaling hardware, software, and infrastructure solutions for enterprise accounts. Managed a high-velocity pipeline with technical needs assessments, tailored demos, and competitive financial quotes, partnering with Field Engineering and Technical Support to support customer success.

Enterprise Account Management Inside Sales Product Demonstrations SaaS Configuration Hardware Infrastructure Solutions Customer Success Cross Functional Collaboration

Zone Leader & Senior Ops Mgr

Ventus Holdings LLC

Jan 2021 - Dec 2025 (4 years 11 months)

Led end-to-end operations for a 700-unit portfolio, improving operational efficiency across ownership groups while supporting compliance and inspection readiness. Implemented unit-turn and vendor lifecycle programs, collaborating with contractors to maintain 100% occupancy and coordinating retention, lease renewals, and collections.

Portfolio Operations Regulatory Compliance Inspection Readiness Vendor Lifecycles Lease Renewals Financial Collections Cross Functional Team Leadership

Senior Portfolio Manager & Leasing

Pangea Real Estate

Nov 2016 - Jan 2021 (4 years 2 months)

Managed a 480+ unit regional residential portfolio, driving retention and account health across a large customer base. Used Yardi to automate work-order workflows and inspections, created structured payment programs for at-risk accounts, and led high-volume outbound outreach (100+ daily engagements) to convert prospects into active accounts.

Yardi Portfolio Management Outbound Sales

Account Manager & Technical Sales

PC Nation

Jan 2016 - Nov 2016 (10 months)

Managed B2B technical accounts across enterprise, education, and government verticals. Architected multi-vendor technology solutions mapped to client environments using enterprise infrastructure from Dell, HP, Cisco, VMware, and Microsoft.

B2B Account Management Technical Sales Dell HP Cisco Solutions VMWare Microsoft Technologies Enterprise Client Solutions Stakeholder Management

Technical Sales Representative

Dell Computers

Jan 2012 - Aug 2014 (2 years 7 months)

Partnered with enterprise Account Executives to deliver server, storage, backup, and cybersecurity solutions. Managed Tier-1 enterprise accounts (including Google and General Dynamics) across multiple U.S. regions.

Technical Sales Enterprise Solutions Storage Solutions Backup Solutions Cybersecurity Enterprise Accounts Solution Delivery

Education

Degrees, certifications, and relevant coursework

Computer Systems Institute

Network Career Program, Information Technology

Completed a Network Career Program focused on client operating systems, hardware/software troubleshooting, and network architecture. Currently pursuing CompTIA Network+ (expected August 2026) and CompTIA Security+ certifications.