Kayla Saade
@kaylasaade
I am a regional operations and property management leader driving occupancy and profitability.
United StatesWhat I'm looking for
I am a Regional Operations and Property Management leader with 14+ years delivering occupancy and profitability gains across multi-family real estate, customer service, and retail.
I have overseen portfolios of 1,600+ properties and driven a 94% occupancy through market analysis, dynamic pricing, and data-driven marketing, while launching digital portals that improved operational efficiency by 41%. I negotiated vendor contracts to reduce expenses up to 15% annually and implemented cost-control measures that boosted NOI by double digits.
I build high-performing teams through training and mentorship, cutting turnover and improving resident satisfaction through engagement programs and streamlined maintenance processes. I lead capital projects and standardized reporting to deliver projects on time and under budget while enabling data-backed decision making. I hold an active real estate license and seek opportunities to scale operations and improve asset performance.
Experience
Work history, roles, and key accomplishments
Regional Operations Manager
HomeRiver Group
Mar 2023 - Present (2 years 5 months)
Spearheaded operations for a 1,600+ property portfolio across multiple states, driving a 94% occupancy rate and launching online portals that improved efficiency by 41%. Negotiated vendor contracts to reduce expenses up to 15% while standardizing reporting for senior leadership.
Property Manager
Castlegate Property Group
Apr 2021 - Mar 2023 (1 year 11 months)
Directed operations for multi-property portfolios (120–440 units), implementing resident engagement programs that reduced turnover by 20% and strengthened community culture. Produced financial reports, coordinated capital projects delivered under budget, and developed on-site staff through training and mentoring.
Property Manager
CF Real Estate Services
Dec 2014 - Apr 2021 (6 years 4 months)
Managed day-to-day operations for a 176-unit property, delivering double-digit NOI improvements year-over-year through cost-control initiatives and strengthening tenant retention. Streamlined maintenance processes to cut repair downtime by 30% and produced owner reports guiding asset growth.
AOTeam Lead / Admin Assistant
Academy Sports + Outdoors
Jan 2014 - Sep 2014 (8 months)
Supervised 50+ cashiers and associates, improving team efficiency and customer service while optimizing scheduling to reduce labor costs. Implemented new training programs that cut onboarding time for new hires by 25%.
MCAssistant Manager
McDonald's Corporation
Apr 2010 - Apr 2014 (4 years)
Managed daily operations for a 20-member team, improving sales and drive-thru speed through process improvements and targeted upselling. Coached staff into leadership roles and achieved consistent top 5% regional performance.
Education
Degrees, certifications, and relevant coursework
Colibri Real Estate
Real Estate Salesperson License, Real Estate
Georgia Real Estate Salesperson License obtained through Colibri Real Estate and active through March 2028.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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