At US Tax Lien Association, I manage the sales lifecycle from prospecting and qualifying leads through contract negotiation, implementation, and account support. I generated leads through webinars, targeted email campaigns, and workshops.
Over an 11-year tenure there, I exceeded individual sales targets and achieved $20M+ in cumulative sales, closing high-ticket sales ranging from $5K to $30K. I also trained and mentored sales professionals on lead generation, product knowledge, and sales techniques.
At Sacramento Bee McClatchy Company, I supported subscribers with payment and delivery issues and assisted advertising account executives. I also made outbound calls to overdue corporate subscribers and negotiated payment plans.
Earlier, I coordinated sales and administrative workflows at Crump Life Insurance and supported managers at Kelly Services Intel Corporation. At E*TRADE Financial, I coached customer service associates, managed high-value client accounts, and maintained investigation case files and a tracking system.

