Open to opportunities

Robert Ferris

@robertferris

Message

Highly motivated sales professional with over 20 years of experience.

United States

Message

What I'm looking for

I am looking for a role that values leadership and offers growth opportunities.

I am a highly motivated and dependable sales professional with over 20 years of experience in sales and customer service. My exceptional organizational skills and industry knowledge enable me to excel in client relations and needs assessment. I have a proven track record of successfully setting appointments and managing sales teams, demonstrating my ability to lead and motivate others.

Throughout my career, I have developed strong analytical and problem-resolution skills, which have allowed me to salvage languishing accounts and maintain existing client relationships. My experience includes working in both independent and collaborative environments, where I have consistently met and exceeded performance quotas. I am eager to bring my expertise in sales and customer service to a new opportunity.

Experience

Work history, roles, and key accomplishments

Home Office Appointment Setter

Generation Sales Group

Jan 2022 - Present (3 years 5 months)

Successfully set appointments with business owners through cold calling. Maintained and updated the lead database.

Cold Calling Appointment Setting Lead Generation Database Management Sales Operations

Home Office Credit Counselor

Strategic Point Group

Jan 2019 - Present (6 years 5 months)

Assessed client financial situations and enrolled them into credit counseling programs. Acquired new clients via cold calling, maintained existing accounts, and salvaged languishing accounts.

Cold Calling Account Management Customer Retention Financial Services

Home Office Sales Manager

Federal Debt Relief System

Jan 2011 - Present (14 years 5 months)

Managed a sales team and contributed to the planning, development, and launch of the company and sales initiatives. Directed a 50-person customer service department, overseeing hiring, training, and staff management, while also resolving all customer service-related issues and salvaging languishing accounts.

Sales Management Team Leadership Customer Management Staff Training Business Development Account Recovery Conflict Resolution

Sales Assistant

Group ISO

Jan 2010 - Present (15 years 5 months)

Served as a team leader, consistently meeting daily quotas by acquiring new accounts through successful cold calling. Provided comprehensive quotes and side-by-side comparisons, demonstrating high-volume production.

Sales Support Team Leadership Cold Calling Customer Acquisition