Open to opportunities

Marce Polanco

@marcepolanco

I build operations systems that turn ambiguity into execution. Operations strategist, bilingual, Latin America, for global businesses.

Colombia

Message

What I'm looking for

Cut a founder's decision load by 60% and vendor bottlenecks by 60%, through AI-driven change most operators can't handle. Looking for the team or leader that needs that same weight lifted.

I build the operational infrastructure behind founder-led organizations, humanitarian programs, and businesses in transition to AI-driven systems. As an operations lead for a technology company, I reduced founder decision-making load from 100% to 40% of daily operations and cut vendor coordination bottlenecks by 60%.

I've also owned international export operations for a circular economy organization, managing vendors, logistics, cross-border transactions, shipment tracking, proforma invoices, and billing cycles. Through Equinoccio Lab, I work directly with founders to translate organizational-change vision into practical execution and human adoption of new systems.

As the founder of como.ritual, I took an intentional-dining concept from zero to first revenue in 90 days and built the systems supporting reservations, guest data, pricing, vendors, and immersive events. My background also includes CRM and impact-reporting systems, Power BI monitoring frameworks, humanitarian training materials for UNICEF Colombia, and leading programs serving 2,000+ people.

Experience

Work history, roles, and key accomplishments

Current

Founder & Operations Designer

Current

como.ritual

May 2024 - Jun 2026 (2 years 1 month)

Founded and operate an intentional-dining concept from zero, owning every layer from concept to execution. Took the business to first revenue in 90 days. Built a Notion-based system managing reservations, guest data, pricing, and vendor coordination. Delivered 6 to 7 immersive events for 50+ guests at 95%+ satisfaction, closing private catering contracts with wellness organizations.

Microsoft Office Organizational Effectiveness Chief of Staff Lead Management AI Governance AI Technologies Notion Business Development Event Coordination Event Logistics

Current

Founder & Human-Side Operations Consultant

Current

Equinoccio Lab

Jun 2026 - Present (4 months)

Founded an independent consultancy addressing the operational and human-adoption gap left by AI transitions inside small teams. Works directly with founders navigating organizational change, translating vision into execution and governing the interaction between people and new systems.

Claude ChatGpt Operations Consulting Organizational Change Process Design

Operations & Project Lead

Smart Edge Technologies

Nov 2025 - Jun 2026 (7 months)

"As operations lead for a technology company, I acted as the founder's operational right hand, absorbing recurring decisions and cutting daily decision-making load from 100% to 40%. I reduced vendor coordination bottlenecks by 60% through structured protocols across 4+ external partners, managed CRM pipeline for 100+ weekly prospects, and used AI workflows to cut documentation time by 70%

Project Management Microsoft Office Organizational Effectiveness Chief of Staff Lead Management AI Agents AI Governance AI Technologies

Lead Operations Analyst

Collective Circularity

Nov 2025 - Jun 2026 (7 months)

Owned international export operations end to end: vendor relationships, logistics, and cross-border transactions with a Latin American buyer network.
Designed quality-feedback systems and data infrastructure for shipment tracking, staying on top of warehouse operations and container scheduling daily via virtual communications; processed billing cycles for international transactions.

Partnership & Funding Management

Hill Consulting

Apr 2024 - Aug 2024 (4 months)

Provided technical and operational support for the Colombia chapter of the global Cities4Children alliance.
Designed monitoring and evaluation frameworks in Power BI and managed funding-opportunity coordination.

Microsoft Office Organizational Effectiveness AI Technologies Event Coordination Event Logistics Cross Border Management Power BI Fundraising Operations Teams

Co-Founder & Consultant

Polancova (Independent Consultancy)

Jan 2021 - Nov 2023 (2 years 10 months)

Structured and grew a consulting practice for educational and cultural projects, reaching 150+ prospects in the first
quarter.
Built CRM workflows and impact-reporting systems from scratch.

Microsoft Office Organizational Effectiveness AI Technologies Event Logistics Founder Roles Consulting Services Monday CRM CRM Systems Cross Border Management

Consultant

UNICEF Colombia

Dec 2022 - Jun 2023 (6 months)

Developed training materials for humanitarian response, adopted by 20+ organizations, coordinating government, NGO,
and UN stakeholders.
Built CRM workflows and impact-reporting systems from scratch.

Microsoft Office Consulting Services Canva Educational Content Development Humanitarian Principles And Standards Training Materials