Manuj Dev

Architected a comprehensive ESG Dashboarding Solution (UNFCCC, GRI, BRSR), reducing development costs by 50% by first building a fully functional low-cost prototype using Google sheets, Appscript and Looker Studio.

Architected and implemented a multi-location inventory, POS, and invoicing solution by building a live CRM-equivalent system using Google Sheets, Forms, and Awesome Tables.

Served as a key business and operational thought partner to executive-level leadership, using data-driven insights to facilitate strategic discussions and drive decision-making. Architected the complete operational framework, tools, and automation infrastructure for a last-mile e-commerce business, enabling scale across 14 districts.

Recruited by and reported directly to CEO Stanislas Marion to architect and develop new, advanced use cases and automation solutions for their product suite.

Led a cross-functional team to build and scale a sustainable eye care program, achieving a 3x growth in program scale. Drove operational efficiency by designing and building automated project management systems using Google Sheets, Forms, and Apps Script, streamlining workflows and reporting for the client, EssilorLuxottica.

Transformed a chaotic, manual data environment into a unified, automated operational system from the ground up, which served as the foundational blueprint for the company's "Meri Saheli" tech platform. Architected a cross-linked database structure using Google Forms and Sheets to create a single source of truth for VLE performance, customer acquisition, sales orders, and logistics.

Guided the start-up in client acquisition strategy and capability development, forging key B2B relationships with brands like Kotak Life, Jana Bank, PayTM, and Haier.

Built the L&D function from the ground up, launching a channel sales initiative that improved secondary sales by 8% in the first month and reduced FOC replacements through targeted service training.

Architected and led Project Udaan, a channel activation program that defined the methodology and systems for scaling the sales force, directly contributing to a 10x growth in sales and a 3x improvement in new hire performance.

Provided training and development to individuals, enhancing their skills and capabilities. Contributed to the overall growth and success of the organization through effective instruction.

Led training initiatives for VASS programs, ensuring participants gained necessary skills. Managed training schedules and resources to meet program objectives.

Delivered soft skills training to employees, improving their communication and interpersonal abilities. Facilitated workshops and interactive sessions to enhance learning outcomes.

Provided excellent customer service, resolving inquiries and issues efficiently. Maintained high levels of customer satisfaction through professional and courteous interactions.

Supported various operational tasks and projects within the organization. Collaborated with team members to achieve departmental goals and objectives.

Grade: 6.5

Currently pursuing a Certificate Programme in Applied Data Science and Artificial Intelligence. This program focuses on advanced concepts and practical applications in data science and AI.

Completed a Post Graduate Diploma in Management with specializations in Marketing and HR. The curriculum covered core business principles and strategic management.

Grade: Top 5% globally

Achieved recognition in Microsoft Excel and PowerPoint, placing in the top 5% of professionals globally on LinkedIn. This demonstrates advanced proficiency in these essential business tools.