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@tuhinborgohain
Senior Consultant with expertise in Strategy, ERP Transformation, and Data Analysis.
I am a seasoned professional with a strong background in strategy, operations transformation, and data analysis. With experience in leading teams and managing projects across various industries, I have developed a unique ability to drive business growth and improve operational efficiency. My expertise in conversation AI, product management, and risk & control analysis has enabled me to deliver high-impact results for my clients.
Throughout my career, I have worked with top-tier companies, including Deloitte and Tech Mahindra, and have successfully led projects that involved strategy development, process improvement, and data analysis. My achievements include spearheading a team to devise an ops strategy for a semiconductor manufacturer, leading a program management team for an investment management firm, and analyzing and remodeling the data landscape for a healthcare services company.
I hold an MBA from Rajiv Gandhi Institute of Petroleum Technology and a BE from Assam Engineering College. I am certified in ARIS Software AG and have a strong foundation in SQL, Excel, and PowerBI. I am also proficient in Python and have experience with various project management tools, including JIRA and Smartsheet.
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Work history, roles, and key accomplishments
Deloitte
Jun 2021 - Present (4 years 5 months)
Spearheaded multiple strategic initiatives across various sectors including semiconductor manufacturing, insurance, investment management, and healthcare. Led teams to optimize operations, implement GenAI solutions, and improve process efficiencies, resulting in significant cost reductions and enhanced service delivery.
Tech Mahindra
May 2019 - Jun 2021 (2 years 1 month)
Established a global conversation AI Center of Excellence, automating over 25 use cases and integrating multiple systems to enhance customer support through chatbots. Focused on product management and data strategy for a leading F&B conglomerate.
Degrees, certifications, and relevant coursework
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