Open to opportunities

Arpit Saxena

@arpitsaxena

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Experienced Data Analyst and Operations Manager with 12+ years in analytics.

India

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What I'm looking for

I am looking for a role that fosters innovation and collaboration, with opportunities for professional growth and impactful projects.

I am a seasoned Data Analyst and Operations Manager with over 12 years of experience in driving data-driven decision-making across various industries, including Software, EduTech, and E-Commerce. Currently, I lead analytics for Global Supply & Operation Excellence at Microsoft, where I partner with cross-functional teams to translate business requirements into actionable data models and design interactive Power BI dashboards.

Throughout my career, I have been recognized with multiple awards for my contributions to self-growth and team development. My expertise in optimizing marketing spends and revenue across multiple channels has significantly enhanced operational efficiency. I have a proven track record of leading teams to deliver projects on time while ensuring the accuracy of our analytical outputs.

In addition to my technical skills in SQL, Python, and data visualization tools like Tableau and Power BI, I am passionate about leveraging data to solve complex business challenges. I co-founded two E-Commerce businesses, showcasing my entrepreneurial spirit and commitment to innovation in the digital space.

Experience

Work history, roles, and key accomplishments

Current

Business Analyst

Current

Microsoft

Jan 2023 - Present (2 years 5 months)

Led analytics for Global Supply & Operation Excellence for Microsoft Cloud Supply Chain Planning. Partnered with cross-functional teams to gather business requirements, translate them into actionable data models, and design interactive Power BI dashboards to drive data-driven decision-making.

Data Analytics Power BI Data Modeling DAX Supply Chain Management Cross Functional Team Leadership

Analytics - Senior Manager

Emeritus

Sep 2021 - Jan 2023 (1 year 4 months)

Led analytics for different Marketing functions, including Email, Referral, Affiliate, and Events, providing analytical insights to scale operations. Optimized marketing spends and revenue across multiple marketing channels, countries, and schools.

Marketing Analytics A B Testing Python SQL Power BI User Segmentation Email Marketing

Data Analytics - Senior Manager

Flipkart

Jun 2021 - Sep 2021 (3 months)

Internally promoted to Senior Manager within the Flipkart-Myntra group. Led a team of 88 members across Data Analytics, Process Audit, 5S & Kaizen at Binola & Bilaspur FC.

Data Analytics Team Leadership Computer Vision Facial Recognition

Data Analytics - Senior Manager

Myntra

Apr 2021 - May 2021 (1 month)

Developed and implemented projects at a pan-India level, including a live dashboard refreshing every 10 minutes backed by SQL and Python queries. Implemented a live visualization of key metrics that blinked red when achievement was less than target using Google Apps Script.

Data Analytics SQL Python Google Apps Script Tableau Power BI Process Automation

Data Analytics - Manager

Myntra

Sep 2019 - Mar 2021 (1 year 6 months)

Automated and sustained daily MIS, dashboards (Tableau/PowerBI), and ad-hoc reports. Designed, developed, maintained, and automated KPIs for Operation Managers.

Data Analytics Tableau Power BI MIS Reporting KPIs

Territory Manager

Toyota Kirloskar Motor

Mar 2016 - Sep 2019 (3 years 6 months)

Managed after-sales operations for Haryana state and Ludhiana, Sangrur & Chandigarh. Awarded Platinum Award (Number 1 in India) for assigned dealer in 2018.

Territory Management Business Planning Sales Forecasting

Co-founder

Zeros.co.in

Jan 2015 - Dec 2016 (1 year 11 months)

Co-founded an E-Commerce business connecting 44 clinics, 280 patients/day, and 4 pharmacies. Facilitated online transfer of medical prescriptions.

entrepreneurship Business Development Healthcare Technology

Customer Support Manager

Tata Motors Limited

Sep 2013 - Jan 2015 (1 year 4 months)

Achieved 961 JDP CSI in 2014 at Hyderabad and improved Mumbai city scores from 788 to 856 in JDPower, Customer Service Index for 2013. Headed a tele-marketing project to improve operations through kaizens based on 25,000 customer voices.

Customer Support Customer Service Index Project Management Customer Relationship Management

Asst. Manager

Tata Motors Limited

Aug 2012 - Aug 2013 (1 year)

Headed Home Visit Campaigns for 7500 customers. Contributed to improving customer satisfaction and operational efficiency.

Customer Service Campaign Management Customer Engagement

Co-founder

Apnajugaad.com

Jan 2011 - Dec 2012 (1 year 11 months)

Co-founded an E-Commerce business for selling 342 books among college students. Managed online sales and inventory for educational materials.

entrepreneurship Online Sales Inventory Management

Education

Degrees, certifications, and relevant coursework

Liverpool John Moores University + IIIT Bengaluru

M.S. in Machine Learning and Artificial Intelligence, Machine Learning and Artificial Intelligence

Grade: 65%

Completed a Master of Science degree focusing on Machine Learning and Artificial Intelligence. The curriculum covered advanced topics in AI and data analysis.