Manes Rojas
@manesrojas
Enthusiastic professional with a strong background in customer service.
What I'm looking for
My name is Manny, and I am an enthusiastic and tech-savvy professional with a robust background in customer service and problem-solving. I am dedicated to delivering exceptional customer experiences through effective communication and organizational skills. My experience includes working as a customer service assistant at Dunkin’ Donuts, where I provided friendly and efficient service in a fast-paced environment, handled cash transactions accurately, and ensured customer satisfaction by preparing high-quality beverages.
In addition to my role at Dunkin’ Donuts, I worked as a sales representative at Royal Prestige, where I excelled in delivering top-tier customer service by presenting tailored product solutions. My ability to strengthen client relationships and boost sales through effective communication has been a key part of my success. I have also collaborated on a medication reminder app as part of the STEM Initiative, showcasing my ability to work in teams and contribute to meaningful projects.
Experience
Work history, roles, and key accomplishments
Crew Member
Mariani Landscape
Mar 2024 - Mar 2024 (0 months)
Collaborated in a team to deliver high-quality landscaping services, enhancing communication and time management skills through customer interactions and project planning.
Sales Representative
Royal Prestige
Nov 2023 - Mar 2024 (4 months)
Delivered exceptional customer service by presenting tailored product solutions, strengthening client relationships, and boosting sales through effective communication and product knowledge.
Customer Service Assistant
Dunkin’ Donuts
Jul 2021 - Sep 2023 (2 years 2 months)
Provided friendly and efficient service in a fast-paced environment, handling cash transactions and maintaining a clean workspace. Ensured customer satisfaction by preparing high-quality beverages and resolving issues effectively.
Education
Degrees, certifications, and relevant coursework
North Chicago High School
High School Diploma, General Education
2018 - 2022
Activities and societies: Involved in various sports and extracurricular activities.
Participated in sports (soccer, volleyball, wrestling) and after school programs building teamwork and leadership skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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