
Manasseh Tiako
@manassehtiako
Commercial Advisor at Gigaclear, recontracting 250+ customers monthly while resolving 95% of enquiries within 24 hours.
What I'm looking for
At Gigaclear, I build customer relationships by understanding individual needs and recommending suitable solutions. I recontract more than 250 customers per month, addressing concerns and explaining the value of their service.
I also handle complex enquiries and cancellation risks, resolving 95% of customer enquiries within 24 hours while focusing on customer satisfaction. I use Salesforce Lightning and Microsoft Office to manage accounts, record interactions and track opportunities.
At Goldman Associates, I supported recruitment for the nursing home sector by reviewing candidate qualifications and matching healthcare professionals to available roles. I coordinated communication between candidates, colleagues and nursing home clients.
At Moss, I advised customers on menswear, formalwear and tailoring, helping them choose outfits and complementary products for different occasions. I’m planning to relocate to Poland from February 2027 and am open to suitable professional opportunities there.
Experience
Work history, roles, and key accomplishments
Build and maintain customer relationships, recontracting over 250 customers per month and resolving 95% of enquiries within 24 hours. Consistently exceed performance targets and generate positive customer feedback.
Head of Resourcing
Goldman Associates
Nov 2019 - May 2021 (1 year 6 months)
Supported recruitment for the nursing home sector, sourcing healthcare professionals and coordinating communication between candidates and clients.
Suit Specialist
Moss
Sep 2016 - Oct 2019 (3 years 1 month)
Provided personalised advice on menswear and formalwear, helping customers select coordinated outfits and complementary accessories.
Education
Degrees, certifications, and relevant coursework
City of Oxford College
GCSE, General Studies
2015 - 2017
Grade: C
Completed GCSEs in Mathematics and English, achieving grade C.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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