Ma Michaella Capio

Provided diabetic supplies and coordinated with clinics to obtain patient records and schedule appointments. Managed inbound and outbound calls from interested patients, processing orders and following up with doctors for necessary documentation.

Prepared contracts, addendums, and memorandums, coordinating with sellers and managing signed documents. Ensured timely follow-up with sellers for required documentation.

Managed property maintenance requests, assigned vendors, and drafted and executed leases. Additionally, I handled home warranty claims and submitted inspection reports.

Focused on selling products and leveraging services, providing options to save money for customers. Reached out to prospects through email and phone to achieve sales targets.

Assisted customers with technical concerns and provided relevant information to technicians. Guided customers through technical difficulties to resolve issues effectively.

Built connections with customers and addressed negative reviews to improve customer satisfaction. Added value to customer loyalty and provided extra attention to gain trust.

Handled customer billing inquiries and explained various service packages. Promoted the company's products and services to enhance customer engagement.

Assisted customers with telecommunication accounts and applications for government programs. Provided support through chat and email channels.

Undertook studies in English education, focusing on pedagogical methods and subject matter expertise. Developed foundational knowledge in teaching principles and educational practices.

Completed the K-12 Program with a specialization in Computer System Services. Gained practical skills and theoretical knowledge in computer systems and related services.