Malik Ahmad Nadeem

I am a dedicated and results-driven customer service professional with almost 2 years of experience in delivering exceptional support and fostering positive client relationships. My proven ability to handle inquiries and resolve issues efficiently has consistently maintained a high level of customer satisfaction. I thrive in fast-paced environments and adapt quickly to changing situations, ensuring that I meet the needs of my clients effectively.

Currently, I work as a Customer Service Specialist at AbacusConsulting, where I negotiate terms of service and pricing with customers' carriers. I also provide direction and support to my team members, helping them understand their roles while motivating them to achieve our collective goals. My commitment to continuous improvement drives me to actively seek feedback to enhance service delivery and contribute to team success.