Makensie Pennington

I am a motivated individual with a strong work ethic, seeking to leverage my experience in customer service and banking to contribute positively to a dynamic team. My background includes roles in consumer banking, insurance, and retail, where I have consistently demonstrated my ability to build relationships and meet customer needs.

At Bank OZK, I excelled as a Consumer Banking Relationship Specialist, where I opened new accounts and effectively matched products to customer needs. My experience as an Insurance Agent allowed me to develop strong communication skills, ensuring clients understood their options and felt confident in their decisions. I pride myself on my adaptability and ability to work well under pressure, which has been essential in my various roles.

Throughout my career, I have maintained a focus on excellent customer service, whether it was greeting customers at Casey’s General Store or assisting residents in a care facility. I am eager to bring my skills in organization, problem-solving, and teamwork to a full-time position where I can continue to grow and make a meaningful impact.