Samantha Williams

I am a dedicated customer service professional with extensive experience in both face-to-face and telephone interactions. After taking a break to focus on my family, I am eager to return to the workforce and leverage my skills in a dynamic environment. My background includes roles in customer service, underwriting, and direct sales, where I honed my ability to communicate effectively and solve problems efficiently.

Throughout my career, I have consistently demonstrated my commitment to providing excellent service. In my role as a Direct Sales Banker at BMO, I assisted customers with their accounts, completed loan applications, and managed teller work. My experience as an Internet/Indirect Underwriter at LSI involved reviewing and underwriting loan applications, where I provided timely decisions and maintained clear communication with clients. I take pride in my ability to train others and ensure a high level of service, as evidenced by my time at FTD.COM, where I trained seasonal employees and managed special accounts.