Open to opportunities

Angel Mitchell

@angelmitchell

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Dedicated customer service professional with strong communication skills.

United States

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What I'm looking for

I am looking for a role that values customer satisfaction and offers growth opportunities.

I am a dedicated and customer-focused professional with a passion for delivering exceptional customer experiences. With a strong background in customer service, I have honed my communication, problem-solving, and interpersonal skills through various roles, including my recent position as a Customer Service Specialist at U.S. Bank. Here, I assisted customers with account openings and transactions, consistently achieving sales targets while ensuring a seamless banking experience.

My experience as a Sales Associate at InMotion further solidified my ability to provide personalized product recommendations and maintain a clean, organized environment. I take pride in my ability to address customer inquiries efficiently and maintain a positive demeanor, which I believe is crucial in building rapport and trust with clients. I am eager to leverage my skills in a new customer service role where I can continue to make a positive impact.

Experience

Work history, roles, and key accomplishments

Customer Service Specialist

U.S. Bank

Feb 2023 - Jun 2024 (1 year 4 months)

Assisted customers with account openings, deposits, and mobile app transactions, ensuring seamless banking experiences. Promoted bank products and services to meet sales goals, consistently achieving targets. Resolved customer inquiries and issues efficiently while maintaining a positive demeanor.

Customer Service Problem Solving Communication Sales Account Management Interpersonal Skills

Sales Associate

InMotion

Jul 2022 - Feb 2023 (7 months)

Processed customer transactions accurately using the POS system. Provided personalized product recommendations based on customers’ needs, enhancing their shopping experience. Maintained a clean, organized store environment and ensured shelves were restocked.

Customer Service Inventory Management Sales Product Recommendations Communication

Home Health Aide

Leonard Consulting

Apr 2022 - Jul 2022 (3 months)

Supported families of disabled children by providing personal care and emotional support. Performed light housekeeping tasks such as laundry, vacuuming, and tidying living spaces. Documented daily care activities and observations with accuracy.

Light Housekeeping Documentation Communication Problem Solving

Front House Staff

Chick-fil-A

Jan 2020 - Jul 2020 (6 months)

Greeted customers warmly, took orders accurately, and ensured their satisfaction. Maintained cleanliness and organization in kitchen and dining areas. Handled cash transactions, processed payments, and provided excellent customer service.

Customer Service Order Taking Communication Teamwork