Open to opportunities

Makeda Pennycooke

@makedapennycooke

Administrative coordinator and data-focused operator skilled in invoicing, HR documentation, and cross-team reporting for leadership visibility.

United States

Message

What I'm looking for

I’m looking for an operations or administration role where I can own timelines, keep records accurate, and turn data into clear outcomes for leadership—while collaborating cross-functionally, managing competing priorities, and improving onboarding and documentation workflows.

I’m an organized, detail-oriented professional with a strong background in administrative coordination, data management, and cross-functional operations support. I independently manage project timelines, budgets, invoicing, and administrative logistics while developing and maintaining documentation that teams can trust.

I’ve supported leadership with report preparation and data consolidation across multiple systems, including accounts receivable tracking and outcome reporting from collected participant data. I also manage HR documentation and onboarding support, and I’ve handled Learning Management System work—maintaining enrollment, assignment tracking, completion reporting, and data accuracy across classes and programs.

Experience

Work history, roles, and key accomplishments

Current

Independent Administrative Coordinator

Current

Makeda Pennycooke, LLC

Jun 2014 - Present (12 years)

Independently managed client project timelines, budgets, and invoicing, and prepared invoices while tracking accounts receivable across multiple client accounts. Maintained organized program documentation (contracts, participant guides, training materials) while coordinating administrative logistics across concurrent engagements.

Invoicing Accounts Receivable Project Timelines Budget Management Accounts Payable Coordination Microsoft Excel Google Sheets

Program Operations & Reporting

Central Piedmont Community College Foundation

Aug 2022 - May 2025 (2 years 9 months)

Managed scheduling, enrollment, and attendance tracking for a year-long initiative serving 30 students and 24 mentors. Consolidated participant data into outcome reports for program leadership and coordinated internal logistics and follow-up items to ensure timely completion.

Scheduling Enrollment management Attendance Reporting Participant Data Consolidation Lead Follow Up

Canvas LMS & Enrollment Coordinator

Queen’s University

May 2021 - Dec 2023 (2 years 7 months)

Administered Canvas LMS, including enrollment, assignment tracking, completion reporting, and data accuracy for classes of 15–25 students. Maintained administrative records and compiled performance data for reporting while coordinating with department staff on outstanding follow-through items.

Enrollment Assignment Tracking Completion Reporting performance reporting

Administrative Operations Coordinator

AvidXchange

Sep 2019 - Jun 2020 (9 months)

Tracked participant progress and compiled outcome summaries and performance reports for leadership review. Processed administrative reports, maintained accurate records for a caseload of employees, and coordinated with HR and operations teams on documentation and onboarding tasks.

performance reporting Records Management HR Documentation Onboarding & Support Cross functional Coordination