Danielle Forrest
@danielleforrest
Proactive office administrator delivering accurate payroll, client onboarding, and process optimization with exceptional customer service.
What I'm looking for
I’m a proactive, detail-oriented administrative professional with extensive experience managing office operations, coordinating schedules, and providing high-level support. I excel at streamlining administrative processes, handling sensitive information, and ensuring seamless day-to-day operations with accuracy and urgency.
In recent roles, I’ve served as a primary liaison between drivers, dispatch, and leadership, resolving load discrepancies and payroll issues with 100% accuracy, and processing weekly payroll through ADP. I also manage client accounts and enrollment workflows, maintain precise CRM-based documentation, coordinate virtual meetings, and continuously improve procedures to reduce processing times and strengthen client satisfaction.
Experience
Work history, roles, and key accomplishments
Independent Contractor
LiveOps
Feb 2022 - Present (4 years 4 months)
Provided comprehensive administrative support by managing client accounts, resolving inquiries, and ensuring accurate data entry across multiple platforms. Coordinated virtual meetings and appointments, organized client records for reporting/compliance, and delivered customer service via phone, email, and chat.
Education
Degrees, certifications, and relevant coursework
Maestro Ai
Associate's degree, Business
2026 -
Pursuing an Associate's degree in Business at Maestro Ai (remote) starting January 2026.
Post University
Upper secondary education
Completed upper secondary education at Post University between January and November 2025.
Holmes Community College
Cosmetology Degree, Cosmetology
2011 - 2012
Completed a cosmetology degree at Holmes Community College from August 2011 to May 2012.
Holmes Community College
GED, GED
Earned a GED through Holmes Community College in March 2007.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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