Open to opportunities

Alicia Kargbo

@aliciakargbo

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Health Administration senior skilled in operations, data tracking, and administrative support.

United States

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What I'm looking for

I am seeking an administrative role in healthcare operations where I can apply my organizational, data-tracking, and customer service skills to support efficient, patient-centered services and grow into greater responsibility.

I am a dedicated Health Administration senior at Radford University, completing my B.S. in May 2026, with hands-on experience supporting student services and orientation operations.

I have led weekly academic sessions as a Peer Instructor, created presentations and mentoring materials, and maintained organized records and attendance tracking for program teams.

In high-volume orientation roles I provided front-line customer service, coordinated logistics and schedules, and composed professional communications while managing competing priorities.

I bring strong Microsoft Office skills, attention to confidential record-keeping, and a commitment to efficient administrative support to contribute to quality, cost-effective clinical and office operations.

Experience

Work history, roles, and key accomplishments

Current

Peer Instructor

Current

Radford University

Aug 2025 - Present (7 months)

Lead weekly academic sessions for first-year students, tracking attendance and coordinating schedules to ensure timely follow-up and accurate records. Created and delivered PowerPoint presentations and maintained organized mentoring materials for the peer instructor team.

Microsoft Office Excel PowerPoint Scheduling Data Entry Student Support

Quest Assistant

Radford University

Jun 2023 - Jul 2025 (2 years 1 month)

Provided front-line customer service and wayfinding support during high-volume orientation events, coordinated room setups and check-ins, and composed communications to manage event logistics. Collaborated with staff to resolve concerns and ensure smooth event flow.

Customer Service Event Coordination Logistics Email Communication Scheduling Time Management

Education

Degrees, certifications, and relevant coursework

Radford University

Bachelor of Science, Health Administration

Pursuing a Bachelor of Science in Health Administration with coursework in Healthcare Operations Management and Health Research Methods; expected graduation May 2026.