Katrice Jones

I’m an administrative professional who coordinates office functions, keeps workflows organized, and supports day-to-day program execution with accurate records and efficient operations. My focus is always clear communication, reliable follow-through, and customer-first service.

In collegiate admission and retention, I handled accounts receivable by assisting students and families with payment inquiries, verifying financial aid coverage, and resolving balance issues in a professional and timely manner. I explain tuition and fee charges clearly, lift account receivable holds when resolved, and maintain detailed records while adhering to FERPA regulations to protect student privacy.

Previously, I supported sanitation operations as an Administrative Coordinator and Office Assistant, managing scheduling, communication, documentation, and route/work-order logs. I coordinated with field teams using two-way radios, served as a liaison between residents and management, trained new administrative staff, and improved office efficiency through filing, data entry, and reporting.