MP
Open to opportunities

Makayla Palmer

@makaylapalmer

Dedicated retention specialist with a passion for customer service.

United States
Message

What I'm looking for

I seek a role that values hard work and offers growth opportunities.

Hi, I'm Makayla Palmer, a dedicated professional with a strong work ethic and a passion for customer service. My journey in the workforce has equipped me with valuable skills in retention, collections, and customer relations. I thrive in fast-paced environments and take pride in my ability to connect with customers, ensuring their needs are met while promoting company values.

Throughout my career, I have excelled as a Retention Specialist at DIRECTV, where I have successfully retained customers by providing exceptional service and demonstrating the value of our products. My experience as a Debt Collector and Customer Service Representative has further honed my communication and problem-solving skills, allowing me to handle challenging situations with ease. I am committed to continuous learning and growth, and I believe that my positive attitude and dedication make me a valuable asset to any team.

Experience

Work history, roles, and key accomplishments

TD

Cashier/Server

Trahan's Wings and Daiquiris

Jun 2017 - Present (8 years 2 months)

Assisted customers with menu selections and provided friendly service, ensuring a comfortable experience. Prepared daiquiris for customers over 21, checked identifications, and maintained a clean work environment.

FP

Sales Associate

FALLES PAREDES

Mar 2017 - Present (8 years 5 months)

Organized clothes by price and size, cleaned assigned departments, and restocked merchandise. Ensured a clean store at the end of the night and assisted with unpacking products.

Education

Degrees, certifications, and relevant coursework

AS

Alief Taylor High School

High school or equivalent, General Studies

2013 - 2016

Completed high school education, gaining foundational knowledge across various subjects. Developed essential skills for further academic or professional pursuits.

Tech stack

Software and tools used professionally

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Makayla Palmer - Retention Specialist - DIRECTV | Himalayas