Makayla Palmer

Retained customers and provided excellent customer service, reselling the value in Directv products and services. Utilized systems such as Outlook, CRM, and RIO, and worked with VIP Qualified customers.

Managed past due accounts and contacted consumers to collect debts while adhering to state regulations. Provided excellent customer service and processed payments via check by phone or debit/credit card.

Answered phone calls and provided excellent customer service, assisting customers with their cable, internet, and phone bills. Addressed questions, made service changes, and sold Cox services to customers.

Greeted customers entering and exiting the building, while monitoring for suspicious activity. Verified receipts to ensure all items were paid for and bagged correctly.

Assisted customers with menu selections and provided friendly service, ensuring a comfortable experience. Prepared daiquiris for customers over 21, checked identifications, and maintained a clean work environment.

Organized clothes by price and size, cleaned assigned departments, and restocked merchandise. Ensured a clean store at the end of the night and assisted with unpacking products.

Provided friendly and accurate service to customers, greeting them in the restaurant or drive-thru. Took and rang up orders, handled payments, and prepared and stored food ingredients.

Assisted teachers in their classrooms and created lesson plans to teach to the class. Provided support to students who failed assessments and ensured students utilized learning strategies daily.

Completed high school education, gaining foundational knowledge across various subjects. Developed essential skills for further academic or professional pursuits.