Kedrick Spivey
@kedrickspivey
Reliable service professional skilled in customer support, logistics, and youth engagement.
What I'm looking for
I am a reliable, motivated professional with experience in customer service, logistics, youth engagement, and debt collection.
In my most recent role as a debt collector I contacted individuals and businesses to recover outstanding debts and negotiated payment plans within legal and ethical standards. I maintained accurate records of communications and settlements to ensure compliance and clear follow-up.
Previously, as a youth engagement specialist, I provided services and support for youth and families, facilitated programs addressing challenges, and partnered with organizations and stakeholders across Texas. I focus on building trust, advocating for young people, and coordinating resources for measurable outcomes.
In retail and curbside roles I managed curbside pickup, oversaw truck deliveries, stocked inventory, and delivered efficient customer service. I bring strong communication, conflict resolution, and team supervision skills to every role and pursue efficiency and excellence in operations.
Experience
Work history, roles, and key accomplishments
Debt Collector
FMA Alliance
Jul 2023 - Oct 2024 (1 year 3 months)
Contacted individuals and businesses to recover outstanding debts, negotiated payment plans within legal and ethical standards, and maintained accurate records of communications and settlements.
Youth Engagement Specialist
Texas Network of Youth Services
Feb 2020 - Jun 2023 (3 years 4 months)
Provided services and support for youth and families to promote healthy development and facilitated programs addressing youth challenges while partnering with organizations and stakeholders across Texas.
Curbside Specialist
Academy
Aug 2019 - Feb 2020 (6 months)
Managed curbside pickup and fulfillment of online orders, oversaw truck deliveries and inventory stocking, and delivered efficient, friendly service to customers.
Cashier
Popeyes
Jul 2017 - Feb 2018 (7 months)
Processed customer orders and payments in a high-volume setting, maintained cleanliness of dining and restroom areas, and provided fast, accurate service.
Education
Degrees, certifications, and relevant coursework
Westfield High School
High School
2017 - 2019
Attended Westfield High School in Houston, TX from 2017 to 2019.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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