Natasha Nevins

Managed a portfolio of 500+ customer accounts, reducing overdue payments and negotiating payment plans to prevent delinquency. Utilized skip-tracing methods to boost collection success by 90% and built lasting client relationships through effective communication.

Recovered balances from delinquent accounts and ensured adherence to high call quality standards. Educated customers on payment options and crafted personalized repayment plans for retention.

Led point-of-sale transactions, managed inventory, and resolved customer inquiries efficiently in a fast-paced retail environment. Oversaw customer returns, stocked shelves, and created employee schedules to ensure outstanding guest service.

Assisted individuals with disabilities in daily living and community integration programs, creating training plans for new hires to maintain care quality and program compliance. Coordinated independence and personal growth activities, planning and executing community-based training sessions.

Oversaw front-of-house guest flow, restocked inventory, and executed sales promotions, boosting weekend sales by 125% through effective upselling. Collaborated with team members to ensure a seamless dining experience and maintained a welcoming atmosphere.

Prepared and served food items, maintained cleanliness, and supported slide operations, ensuring guest safety and satisfaction in a high-volume amusement park environment. Managed inventory levels, restocked supplies, and operated cash registers.

Completed high school education, gaining foundational knowledge across various subjects. Developed essential skills in communication, critical thinking, and problem-solving.

Pursued a Bachelor of Science in Business Administration, focusing on core business principles and practices. Developed skills in management, finance, and marketing.