maiya sabouni
@maiyasabouni
Detail-oriented IT Administrator with expertise in data entry and support.
What I'm looking for
I am a dedicated IT Administrator with a strong background in data entry and technical support. My experience at ACCESS has honed my skills in managing databases, troubleshooting IT issues, and providing exceptional customer service. I thrive in environments where I can utilize my analytical skills to improve processes and enhance efficiency.
Throughout my career, I have demonstrated my ability to adapt to various roles, from managing a store team to serving as a dental front desk receptionist. My education in Computer Information Systems with a focus on Network Administration has equipped me with the technical knowledge necessary to excel in IT roles. I am passionate about leveraging my skills to contribute positively to an organization.
Experience
Work history, roles, and key accomplishments
Data Entry Clerk & Help Desk Technician
ACCESS (Arab Community Center for Economic and Social Servic
Jan 2021 - Nov 2022 (1 year 10 months)
Responsible for collecting and inputting data into databases, maintaining confidentiality, and providing IT support. Troubleshot hardware/software issues and managed IT support queues. Assisted in setting up audio/visual technologies for events and performed various administrative duties.
Dental Front Desk Receptionist
Lakewood Dental Group
May 2019 - Dec 2020 (1 year 7 months)
Managed front desk operations, greeted patients, booked appointments, and handled payments. Ensured all necessary paperwork was completed and maintained accurate patient records while verifying insurance eligibility.
Store Manager
Burlington Coat Factory
Jun 2017 - Apr 2019 (1 year 10 months)
Led store operations, managed payroll, trained team members, and ensured inventory accuracy. Developed a safe shopping environment and upheld company standards while representing the brand.
Customer Service & Financial Service Representative
Super Green Land
Oct 2016 - May 2017 (7 months)
Processed money wiring transactions, communicated with vendors, and resolved issues. Managed sales transactions and assisted teammates while ensuring accuracy in monetary totals.
Education
Degrees, certifications, and relevant coursework
Henry Ford College
Associate in Applied Science, Computer Information Systems
2020 - 2022
Studied Computer Information Systems with a focus on Network Administration, gaining practical skills in managing and maintaining network systems.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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