Maira Soledad Posadas Osorio
@mairasoledadposadaso
I resolve technical support issues and deliver customer service across call center, retail, and clinic environments.
HondurasWhat I'm looking for
I've supported customers at Alorica and Frontier, resolving internet speed, Wi-Fi, router, and pool-installation technical issues while maintaining a professional, service-focused approach.
I've also handled customer relations at Walmart, reporting feedback and assisting customers, and worked as a receptionist at Querubines Clinic. Earlier, I contributed as a graphic designer in textile and FP accessories, using Adobe Illustrator and Cricut Design Software.
Experience
Work history, roles, and key accomplishments
Receptionist
Querubines Clinic
Jan 2023 - Dec 2024 (1 year 11 months)
Worked as a receptionist at a clinic, managing front desk duties and patient interactions.
Provided technical support and customer service in a call center environment, assisting customers with internet and technical issues.
Graphic Designer
FP Accessories
Jan 2017 - Dec 2018 (1 year 11 months)
Worked as a graphic designer in the textile area, creating designs for accessories.
Customer Relations
Handled customer relations, reporting feedback and providing customer service.
Technical Support
Frontier
Provided technical support for internet services, assisting customers with speed issues, Wi-Fi problems, and router failures.
Education
Degrees, certifications, and relevant coursework
Eternity Christian School & Institute
High School Diploma, Sciences and Humanities
2003 - 2016
Completed secondary education with a focus on sciences and humanities, earning a high school diploma.
Tech stack
Software and tools used professionally
Availability
Location
HondurasAuthorized to work in
Job categories
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