Mahmoud Soliman

I’m a sales-driven customer support and telesales professional with experience working as a “customer support agent” across Vodafone Ireland, Western Union, Vodafone UK, GearBest, and UX centers. From handling customer inquiries to resolving service needs, I focus on fast, accurate support that keeps customers confident.

I also bring “technical support” experience, including troubleshooting and answering customer issues clearly. I’m used to working under pressure, staying organized, and making sure problems move toward resolution.

On the sales side, I’ve worked as a “telesales agent” and “flight specialist,” including “coding and selling flight tickets based on customer preferences and request” for WizzAir. I later expanded into real estate as a “Real estate agent” and continued in sales roles like “Telesales agent” (Arc Advantage) and “Sales agent” (Recruitment4U), strengthening my negotiation and closing approach.

I value communication and consistency, combining “negotiation skills,” “communication and soft skills,” and “Microsoft skills” to deliver results. I’m motivated by measurable outcomes and by building trust with every customer I support.