Muhamad Abdel-Baset

I am a results-driven sales and customer service professional with extensive experience in telesales, travel advising, and account management. I consistently meet and exceed monthly targets and KPIs while maintaining strong customer relationships.

My background includes roles at Al Mosafer Travel Agency, Etisalat (e&), and Hyla Egypt, where I worked as a Travel Advisor, Telesales Specialist, Customer Service Agent, and Sales Specialist. I am proficient with CRM tools such as Salesforce and Freshworks and comfortable managing accounts for platforms like Xceed Wssel and Talabat.

I hold a Bachelor of Archaeology (Egyptology) from Cairo University, and I bring strong time management, soft skills, and Microsoft Office competence to my work. I communicate effectively in both English and Arabic (written and spoken).

I am driven by targets and recognized for high performance, having received a certificate of appreciation for being the top sales achiever in June at e& (Etisalat). I seek roles where I can continue to deliver measurable sales results and excellent customer experiences.