Khalid Ahmed

I am a customer-focused telesales and client support professional with over three years supporting U.S. clients and domestic customers in high-volume sales and service environments. I have a proven record of meeting targets—mentoring new hires, booking high volumes of appointments, and delivering measurable revenue and conversion improvements through personalized outreach and refined sales tactics.

I combine CRM and dialer experience with strong communication, troubleshooting, and remote-work efficiency to optimize pipelines and customer satisfaction. My achievements include significant increases in client accounts, conversion rates, and resolution effectiveness, and I bring a collaborative, data-aware approach to improving team performance.