MM
Open to opportunities

Mahdi Memarzadeh

@mahdimemarzadeh

Dedicated customer service representative with strong communication skills.

Canada
Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for professional growth.

I am a motivated and efficient customer service representative with a passion for fostering strong customer relations. My experience spans various roles where I have honed my ability to communicate effectively, manage time efficiently, and work independently with minimal supervision. I pride myself on being approachable and enthusiastic, which helps me connect with customers and resolve their concerns effectively.

Throughout my career, I have worked in diverse environments, including Alorica and Paradise Physio Clinic, where I developed my skills in handling customer inquiries through various channels such as phone, email, and chat. My background in massage therapy has also equipped me with a holistic approach to health and wellness, allowing me to assist clients with their needs comprehensively. I am committed to providing exceptional service and ensuring a positive experience for every customer.

Experience

Work history, roles, and key accomplishments

PC

Receptionist / Customer Service

Paradise Physio Clinic

Jan 2016 - Dec 2020 (4 years 11 months)

Interacted with clients in a friendly and professional manner, ensuring a positive customer experience. Managed filing, billing, booking, and provided receipts to clients, while also greeting customers and answering product and service questions.

Education

Degrees, certifications, and relevant coursework

EC

Everest College

Diploma, Massage Therapy

2011 - 2013

Completed a comprehensive program in Massage Therapy. Gained expertise in various massage techniques and client care.

Tech stack

Software and tools used professionally

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Mahdi Memarzadeh - Customer Service Representative - Alorica | Himalayas