Suzanne Jeremiah Jordan

Responsible for answering incoming calls, placing internal orders, and providing product information to agents. Escalated customer calls to supervisors when necessary.

Managed invoice processing, ensured timely approvals, and maintained vendor files. Responsible for cheque runs and intercompany reconciliations.

Worked as an appointment booker for a vaccination campaign, providing efficient service and support to the Ministry of Health.

Handled incoming calls, communicated emergency codes, and performed various administrative duties within the hospital.

Managed incoming calls, created schedules for doctors, and logged all communications while ensuring compliance with hospital policies.

Oversaw front desk operations, managed reservations, and balanced revenue across departments while responding to emergencies.

Handled multiple phone lines, managed wake-up calls, and processed incoming faxes while generating daily reports.

Provided customer service at the counter, managed account openings and closings, and processed transactions efficiently.

Working towards bookkeeping Certificate.

Completed two of three years toward a Diploma program for Hospitality and Tourism. Certificate courses in Restaurant Management, Dining Room Services, Kitchen Operation, Food Fundamentals, Front Office, and Wine, Spirits & Beers.

Diploma in Travel and Tourism.