Mahalath Gordon

I fly out to companies for 3 days and help their teams knock out 4 to 8 weeks of operational work using AI. Before I arrive, I survey every person on the team to learn their roles, skill levels, and the problems that have been sitting on their to-do list for months. Then I build the entire accelerator around what they actually need.

During those 3 days, teams aren't watching a presentation. They'

Worked as Fractional COO | Go Fractional Network at Go Fractional.

Systems Architect and AI Specialist for a multi-entity mental and behavioral health services agency in Ohio, approximately 100 staff across three programs. Fully remote, working directly with the CEO and department leads, with a technical and VA team I recruited and manage.

What I own and have built:
• Claims and clinical documentation overhaul against a $1.2M Medicaid receivable, with over $100,

Fractional COO and systems architecture practice serving companies across 15+ industries, including behavioral health, wellness, e-commerce, event production, real estate, legal, fitness, transportation, hospitality, and nonprofits.

How I work: I come in, find the inefficiencies, inconsistencies, redundancies, and bottlenecks, and remove them with systems I build, document, and train teams to act

Delivering comprehensive operations management for a wellness and functional medicine practice, architecting scalable systems across client operations, project management, marketing support, and supplement/lab coordination.

Key Responsibilities:

Systems & Automation:
• Design and optimize workflow automations using Practice Better, Zapier, and Go High Level
• Build and maintain comprehensive SOP

Architecting comprehensive operational infrastructure for a wellness and weight management company, transitioning from systems implementation to full executive leadership of a 22-person team.

Strategic Implementation (Months 1-3):

Operational Systems Architecture:
• Designed and deployed Notion command center serving as centralized hub for all organizational processes
• Built task management dat

Architected and managed all operational systems for a multi-platform ecommerce management company, leading a cross-functional team of 10-15 professionals including developers, virtual assistants, and customer success managers.

Key Achievements:
• Reduced client onboarding time from 6 weeks to 1 week through automated CRM systems and streamlined processes
• Designed and implemented comprehensive i

Worked as Fractional COO, Project Management Professional, and Workflow Automation Expert at Ecommerce Future USA.

Started, built and ran the day-to-day operations of AKA Extra which is an excavation, transportation and construction company. I handled the following...
Obtained LLC
Wrote Contracts
Wrote Operating Agreement
Developed Lease Agreements
SOPs
Created all workflow automations using GoCanvas for the guys in the field to create & track work orders, estimates, time sheets, Maintanence reports, incident

In 2017 & 2019 I helped produce the Kaya Fest, an 8,000 person reggae/cannabis festival hosted by the Marley family at Bayfront Park in Miami, Florida, handling many day-to-day duties leading up to the festival including coordinating Travel & Accommodations, Hospitality, Vendor Coordinating and Sponsor Coordination. I helped coordinate the Press Conference and was the emcee. And I helped coordinat

Live at the Armory is an 800 capacity concert hall in Ashland, Oregon. I was in charge of all marketing & promotions for the events. I coordinated and managed all event volunteers, hospitality, set up & tear down and the ticketing and door.

I helped produce 2 large 2000 people festivals among many other smaller events. I coordinated and managed 100 volunteers for each of the 2 festivals.

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Issued Jun 2022 · Expired Jul 2023

Issued Dec 2021