Mahad Rehan
@mahadrehan
Friendly and motivated individual seeking a Customer Representative position.
What I'm looking for
I am a friendly and motivated individual currently pursuing a Bachelor of Computer Science at Sir Syed University of Engineering and Technology. With a GPA of 2.89, I have developed a solid foundation in various technical subjects, including AI Engineering and Software Quality Assurance. My academic journey has equipped me with the skills necessary to excel in a customer-focused environment.
During my internship at Kuro Solutions, I served as a Project Lead Intern, where I facilitated communication between clients and the community to ensure clarity of requirements and timely project updates. My proactive approach helped reduce project delays by 20% through efficient task delegation and real-time coordination. Additionally, I collaborated with cross-functional teams to deliver user-focused solutions, enhancing my ability to work effectively in diverse environments.
As a volunteer at SME Karachi, I provided hands-on technical support to ensure a smooth experience for event attendees and trained incoming tutors, which improved mentorship effectiveness and student engagement. I am eager to grow in a supportive and customer-focused team, where I can leverage my skills and experiences to contribute positively.
Experience
Work history, roles, and key accomplishments
Project Lead Intern
Kuro Solutions
May 2023 - Aug 2024 (1 year 3 months)
Facilitated client and community communication through platforms for clarity of requirements and timely project updates. Reduced project delays by 20% through efficient task delegation, real-time coordination, and proactive issue resolution.
Project Volunteer
SMEC
Jan 2023 - Jan 2023 (0 months)
Provided hands-on technical support to ensure a smooth experience for event attendees. Trained and onboarded incoming tutors, enhancing mentorship effectiveness and student engagement.
Education
Degrees, certifications, and relevant coursework
Sir Syed University Of Engineering And Technology
Bachelor of Computer Science, Computer Science
Grade: 2.89
Currently pursuing a Bachelor of Computer Science at Sir Syed University of Engineering and Technology. Coursework includes AI Engineering, Software Quality Assurance, and Informational Security.
Availability
Location
Authorized to work in
Job categories
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