Looking for a job

Mubashir Hanif

@mubashirhanif

Message

I resolve customer and technical queries with clear communication, patience, and strong computer literacy.

Pakistan

Message

What I'm looking for

I'm seeking an international customer support role where I can use technical troubleshooting, active listening, and clear communication to resolve customer issues in a fast-paced environment.

I'm transitioning from Software Engineering into international customer support, bringing technical troubleshooting, computer literacy, and a customer-focused approach to resolving issues.

I've assisted peers and classmates with academic and technical queries, strengthening my active listening, communication, and problem-solving skills.

While pursuing a BS in Software Engineering at Punjab Tianjin University of Technology, I've balanced part-time responsibilities and full-time studies, using online platforms, email, and mobile applications for communication and coordination.

Experience

Work history, roles, and key accomplishments

Current

Software Engineering Student

Current

Punjab Tianjin University of Technology

Jan 2022 - Present (4 years 9 months)

Balanced part-time responsibilities and full-time studies while assisting peers with academic and technical queries, building strong communication and problem-solving skills.

Communication Skills Problem Solving Time Management Technical Support

Education

Degrees, certifications, and relevant coursework

Punjab Tianjin University of Technology

Bachelor of Science, Software Engineering

2022 -

Activities and societies: Assisted peers and classmates with resolving academic and technical queries, building strong communication and problem-solving skills.

Pursuing a Bachelor of Science in Software Engineering, balancing part-time responsibilities and full-time studies.