Bilal Zahid

I am a motivated and adaptable software engineer expanding my web development abilities while pursuing a Bachelor's in Business Information Technology.

I bring one year of call center experience where I delivered excellent customer support, resolved concerns efficiently, and consistently met performance targets. That role strengthened my communication, problem-solving, and ability to work under pressure.

I have hands-on familiarity with MongoDB, UI/UX design principles, and front-end and back-end web development basics, complemented by Microsoft Office proficiency. I hold certifications in Spoken English and Microsoft Office, which enhance my professional communication and productivity. I focus on building high-quality digital solutions with attention to usability.

I am seeking opportunities to contribute to a collaborative team where I can grow as a developer and apply my technical and customer-facing experience.