Open to opportunities

Madhex Sevilla

@madhexsevilla

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Dedicated professional with a background in banking and healthcare.

Philippines

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What I'm looking for

I am looking for a role in a dynamic organization that values teamwork and innovation, where I can leverage my skills in banking and healthcare to contribute to meaningful projects.

I am a dedicated professional with a diverse background in banking, healthcare, and sales. My experience has equipped me with a strong foundation in precision and teamwork, allowing me to consistently exceed targets. I pride myself on my ability to engage clients effectively, ensuring their banking and financial needs are met with the utmost care and attention.

Throughout my career, I have developed a proficiency in MS Office and have become tech-savvy, which has enhanced my operational efficiency in various roles. My time as a Servicing Specialist at the Bank of the Philippine Islands honed my skills in handling cash and check transactions with accuracy, while my role at MD24 Housecall allowed me to manage patient scheduling and communication effectively. I am eager to contribute my skills to innovative organizations that value dedication and excellence.

Experience

Work history, roles, and key accomplishments

Content Moderator

TaskUs

Dec 2024 - May 2025 (5 months)

Our job mainly focuses on guiding the AI on describing and differentiating things, events and etc. that are mostly searched on the internet.

Problem Solving Attention To Detail Attendance Commitment Communication Skills

Servicing Specialist

BPI, Bank of the Philippine Islands

Jan 2019 - Present (6 years 6 months)

Expertly handled cash and check transactions, ensuring precision and accuracy. Proactively engaged clients by cross-selling a diverse range of banking products and services.

Cross Selling Customer Service Banking Operations

Appointment Setter

Exclusive Calls

Jan 2016 - Present (9 years 6 months)

Led a team of appointment setters for both business-to-business (B2B) and business-to-consumer (B2C) accounts. Played a pivotal role in achieving team goals.

Appointment Setting Team Leadership B2B Sales B2C Sales

Patient Scheduler

MD24 Housecall

Jan 2018 - Present (7 years 6 months)

Skillfully managed inbound calls, responding to patient queries, requests, and concerns. Efficiently coordinated physician schedules, ensuring smooth patient visits.

Scheduling Inbound Data Encoding

Education

Degrees, certifications, and relevant coursework

Bicol University

Bachelor of Arts, Philosophy

Distinguished Student Assistant at the BU SEVILLA Medical and Dental Clinic, Daraga Campus. Completed a valuable internship at the ADMIN STAFF Bureau of Finance and Customs in April – May 2015.