Open to opportunities

Mika Paris

@mikaparis

Message

Customer service professional skilled in client handling and financial operations.

Philippines

Message

What I'm looking for

I’m looking for a role where I can combine customer support with financial accuracy—handling client concerns, reconciling cash and reports, and supporting sales growth. I want a reliable team that values quality work, fast learning, and continuous improvement.

I’m a motivated professional with experience in customer service, treasury work, and sales. I handle phone, email, and social media client concerns while managing CRM records and delivering digital engagement through posting, live sessions, and email campaigns.

Across my roles, I process redemptions, returns, and replacements with accurate documentation and efficient resolutions. I also manage cash flow and fund reconciliation—covering daily sales reporting, bank deposits, petty cash, reimbursements, and liquidation reports—while coordinating with banks, head office, and internal teams to ensure compliant, accurate financial transactions.

Experience

Work history, roles, and key accomplishments

Sales Specialist

IPASS Processing Inc.

Nov 2023 - Sep 2025 (1 year 10 months)

Drove sales by engaging nurses nationwide and presenting the end-to-end NCLEX licensing process through consultations across calls, email, and chat. Managed client payments in Teamwork, scheduled appointments with Google Calendar reminders, and consistently followed up to support conversions.

Sales Prospecting Consultation Teamwork Appointment Scheduling Google Calendar Administrative Support

Treasury Staff

Puregold Price Club Inc.

Feb 2020 - Jun 2023 (3 years 4 months)

Managed cash flow and performed daily fund reconciliation, including sales reporting, bank deposits, and coordination with banks and head office. Processed petty cash, reimbursements, and liquidation reports while supporting accurate, compliant financial transactions.

Treasury Operations Cash Flow Management Petty Cash Management Bank Deposits Coordination Reimbursement Reports Liquidation Customer Support

Customer Service/Database Admin

HMR Philippines Inc.

Apr 2018 - Feb 2020 (1 year 10 months)

Handled customer inquiries across phone, email, and social media while managing CRM records and running digital engagement activities. Processed redemptions, returns, and replacements with accurate documentation and efficient issue resolution.

Customer Service CRM Management Database Administration Digital Marketing Social Media Management Email Campaigns Customer Redemptions