Mackenzey Dixon
@mackenzeydixon
Account Executive and sales leader driving SMB revenue growth through consultative, full-cycle pipeline execution.
United StatesWhat I'm looking for
I’m a results-driven sales and account management professional with 6+ years of experience driving revenue growth, owning full-cycle sales pipelines, and building client relationships in fast-paced, quota-driven environments.
In my current role at Luxury Coastal Vacations, I manage 80+ customers weekly, generate $175K+ in incremental annual revenue through upselling, and improve operational accuracy by reducing booking errors by 21% while maintaining 97% customer satisfaction.
As an Account Executive at TriNet, I owned prospecting-to-close for SMB and achieved 126% average quarterly quota attainment. I also generated 500+ qualified opportunities monthly, contributing to 32% overall pipeline growth through consultative selling, cold outreach, and sales enablement tools.
Previously, as a Sales Development Representative Manager at Squire, I promoted after exceeding quota by 140% across four consecutive quarters and led a team of 12 SDRs, increasing conversion rates by 45% through coaching and process optimization. I enjoy collaborating cross-functionally to improve lead quality, reduce onboarding ramp time by 22%, and resolve escalations with a 94% same-day resolution rate.
Experience
Work history, roles, and key accomplishments
Sales & Customer Service Representative
Luxury Coastal Vacations
Jan 2025 - Present (1 year 5 months)
Manage high-volume client interactions for 80+ customers weekly and drive revenue growth through strategic upselling, generating $175K+ in incremental annual revenue. Reduce booking errors by 21% and maintain 97% customer satisfaction by resolving complex issues and coordinating across reservations, operations, and property management teams.
Owned full sales cycle from prospecting to close in the SMB segment, achieving 126% average quarterly quota attainment. Generated 500+ qualified opportunities monthly, contributing to 32% overall pipeline growth through consultative selling and cold outreach aligned to clients’ HR, payroll, and benefits compliance needs.
Sales Development Representative Manager
Squire
Feb 2022 - Apr 2024 (2 years 2 months)
Led and developed a team of 12 SDRs, increasing conversion rates by 45% through coaching and process optimization. Reduced onboarding ramp time by 22% with structured training and enablement, and improved customer experience with a 94% same-day escalation resolution rate.
Assistant Account Manager
New Day Finances
Mar 2019 - Jan 2022 (2 years 10 months)
Supported management of a $3.5M client portfolio by servicing client requests and maintaining compliance with regulatory and internal standards. Increased client retention by 28% through proactive relationship management and recognition with an Employee Achievement Award in 2021.
Education
Degrees, certifications, and relevant coursework
University of Alabama
Master of Marketing (M.S.), Marketing
Pursuing a Master of Marketing (M.S.) at the University of Alabama, expected to complete in August 2026.
University of Alabama
Master of Sport Management (M.S.), Sport Management
Completed a Master of Sport Management (M.S.) at the University of Alabama in December 2024.
University of Alabama
Bachelor of Kinesiology (B.S.E.), Kinesiology
Completed a Bachelor of Kinesiology (B.S.E.) at the University of Alabama in August 2023.
Availability
Location
United StatesAuthorized to work in
Job categories
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