Ly Nguyen

I am a dedicated customer service representative with over five years of experience in providing exceptional support to customers and agents. My journey began at Elegant Nails and Spa, where I honed my skills in effective communication and conflict resolution. I ensured a welcoming atmosphere and collaborated with technicians to fulfill service requests efficiently. My ability to listen empathetically and address customer inquiries through various channels has been key to my success in this role.

Currently, I am working at McLane Company, where I continue to leverage my skills in managing customer requests and maintaining accurate customer files. My background in business administration from Middle Georgia State University has equipped me with the organizational and management skills necessary to excel in fast-paced environments. I am passionate about contributing to team success and enhancing customer satisfaction through professionalism and problem-solving.