Elizabeth RamosER
Open to opportunities

Elizabeth Ramos

@elizabethramos

Dedicated customer service representative with strong bilingual communication skills.

United States
Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a dedicated employee with extensive customer service skills, including multi-tasking, oral and written communication, active listening, and analytical problem-solving. My ability to adapt to new environments has allowed me to thrive in various roles, from managing teams to providing exceptional support to customers.

Currently, I work as a Bilingual Customer Service Representative at The Lynn Company, where I train front office personnel and resolve customer issues by processing insurance applications. My experience also includes managing a team at Elegant Nail Salon, where I maximized performance through effective scheduling and training. I am passionate about helping others and ensuring a seamless customer experience.

Experience

Work history, roles, and key accomplishments

TC
Current

Bilingual Customer Service Representative

The Lynn Company

Mar 2019 - Present (6 years 4 months)

Trained front office personnel on company operations and policies. Followed up with customers and resolved issues by completing and processing insurance applications.

Education

Degrees, certifications, and relevant coursework

BS

Bakersfield Adult School

Certificate, Accounting

Completed a certificate program in Accounting, focusing on fundamental accounting principles and practices. Gained skills in financial record keeping and basic financial statement preparation.

BC

Bakersfield College

Certificate, Bilingual Studies

Obtained a Bilingual Certificate, enhancing communication skills in both English and Spanish. This certification supports effective interaction in diverse professional environments.

SJ

SJVC

Certificate, Business Administration

Earned a Business Administration Certificate, covering essential aspects of business operations and management. Developed skills in administrative support and organizational processes.

BS

Bakersfield Adult School

Certificate, Front Office Operations

Completed a Front Office Certificate program, focusing on administrative and customer service skills. Prepared for roles involving front office operations and client interaction.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Elizabeth Ramos - Bilingual Customer Service Representative - The Lynn Company | Himalayas