LRLurrain Romero
@lurrainromero
Dynamic graphic designer and customer engagement specialist.
BelizeWhat I'm looking for
As a dedicated professional with a strong background in graphic design and customer engagement, I thrive in dynamic environments where creativity and communication intersect. My experience includes managing social media platforms and executing marketing campaigns, ensuring that visual content resonates with target audiences. I am passionate about creating engaging experiences that foster positive relationships between brands and their customers.
Throughout my career, I have honed my skills in project management and team collaboration, successfully organizing events and initiatives that enhance employee engagement and recognition. My attention to detail and commitment to continuous learning empower me to adapt to new challenges and contribute effectively to team goals. I believe in the power of effective communication and strive to create an inclusive atmosphere where ideas can flourish.
Experience
Work history, roles, and key accomplishments
Graphic Designer / Assistant
Prints Decor Creative Designs
Mar 2024 - Nov 2024 (8 months)
Designed visual content using Adobe Photoshop, managed social media platforms, and processed customer orders while engaging with clients and performing data entry tasks.
Engagement Specialist
Transparent BPO
Sep 2023 - Feb 2024 (5 months)
Managed internal marketing and social media content, served as a liaison for international clients, and organized employee engagement events while analyzing employee data.
Patient Care Representative
Transparent BPO
Jan 2023 - Sep 2023 (8 months)
Provided post-operative care instructions, answered patient queries, and mentored team members to ensure compliance and accuracy in patient care.
Customer Service Representative
Zero Variance
Jan 2022 - Jun 2022 (5 months)
Assisted customers with product applications, resolved escalated concerns, and provided coaching to agents as a Subject Matter Expert.
Customer Service Representative
Itel
Sep 2021 - Jan 2022 (4 months)
Handled online orders and service inquiries, trained new agents, and supported technical processes as a Subject Matter Expert.
Sales and Customer Service Representative
Allied Global
Jan 2021 - Jun 2021 (5 months)
Created a trusting environment with clients, closed sales for hotel reservations, and ensured secure handling of client data.
Education
Degrees, certifications, and relevant coursework
Washington Academia
Diploma, Culinary Arts
Diplomado en Pastelería Profesional.
Pallotti High School
High School Diploma, Business Administration
High School Diploma with a concentration in Business, Office Administration and Accounting.
Tech stack
Software and tools used professionally
Availability
Location
Belize
HondurasInterested in hiring Lurrain?
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