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Raqs DadsRD
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Raqs Dads

@raqsdads

Virtual Assistant at TRANSPARENT BPO who supported attorneys with calendars, case files, and client communications.

Belize
Message

At TRANSPARENT BPO, I provided legal administrative support by managing calendars, appointments, emails, and client communications. I maintained case files and legal records, and conducted online research and data entry to support attorneys and daily operations.

At LET’S GO BELIZING LTD., I supported day-to-day operations and coordinated workshops and training programs, using QuickBooks, Zoho CRM, and Calendly. In freelance work, I managed client accounts, organized content schedules, and created and scheduled digital content.

Experience

Work history, roles, and key accomplishments

LL

Administrative Assistant

Let's Go Belizing Ltd.

Jan 2023 - Dec 2024 (1 year 11 months)

Managed the company's primary phone line and email correspondence, serving as a key point of contact for clients and partners. Provided administrative and operational support, coordinated workshops and training programs, and managed office inventory and supplies.

TS

Contact Center Agent (Customer Service Rep.)

The Office Gurus Solutions

Jan 2021 - Dec 2023 (2 years 11 months)

Provided professional customer support by handling high-volume inbound calls, addressing inquiries, resolving concerns, and processing requests. Maintained detailed customer records and utilized CRM systems to document interactions and ensure timely follow-up.

Education

Degrees, certifications, and relevant coursework

SC

Stann Creek Ecumenical Junior College

Associate's Degree, Business of Tourism & Hospitality Management

Earned an Associate's Degree in Business of Tourism & Hospitality Management.

SS

Stann Creek Ecumenical High School

High School Diploma, General Studies

Completed high school education and earned a diploma.

Tech stack

Software and tools used professionally

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