Luke Ratterman

Manage a €15M portfolio of international enterprise accounts across multiple markets, owning relationship health, renewal conversations, and expansion opportunities on a globally distributed ESG/blockchain SaaS platform. Lead cross-country coordination with product, legal, and support teams while maintaining disciplined multi-country CRM forecasting and proactive account risk management.

Led two teams across three lines of business, driving structured business reviews, partnership performance management, and escalations to protect complex B2B relationships. Built account-specific plans to time upsell and cross-sell conversations, improve revenue per account, and maintain pipeline hygiene and conversion tracking discipline.

Designed and executed a structured account acquisition and development strategy for a newly built commercial channel program, qualifying partners and converting them into active revenue-generating accounts. Signed and onboarded Groupon, CEX, OneBigSwitch, and 7 additional partners, delivering 300%+ revenue growth in the managed portfolio while managing full partner lifecycle and renewals.

Co-founded and led complex multi-jurisdiction account and institutional relationship management across legal and financial sectors, owning commercial scope, fee structures, and renewals. Delivered $17M+ in outcomes through disciplined long-cycle account stewardship and coordinated engagement with legal, financial, and regulatory stakeholders.

Co-founded and operated a paid subscription education platform, building and managing a community of 197 active monthly members. Owned commercial relationships, account onboarding, and retention for a technically complex subject area.

Completed an IIFL Diploma from the Irish Institute of Financial Trading. The entry also lists Series 7 and Series 63 licences (inactive) and California insurance licences (inactive).

Earned a Microfabrication Technology Certificate from San Jose State University.