Open to opportunities

Debaraj Saikia

@debu

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I drive B2B growth through strategic account management, AI workflows, and consultative customer partnerships.

Ireland

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What I'm looking for

I'm open to relocating worldwide or working remotely, where I can drive customer growth, technology adoption, AI-enabled process improvement, retention, and expansion through consultative B2B account management.

At The Knot Worldwide, I manage 300+ B2B clients and partner with C-suite and VP-level stakeholders on advertising, growth, digital adoption, retention, and expansion strategies. I've generated $1M+ in incremental ACV, achieved 730% of the sales benchmark, and increased weekly QBR capacity by 33% through a custom GenAI data tool.

I build practical AI workflows and automations that reduce manual work and improve customer operations, including the Gong AI call-flow framework used daily by the Account Management team. My MSc in Business Analytics supports a consultative, customer-centric approach spanning Salesforce, Gong AI, data analysis, and business transformation.

Experience

Work history, roles, and key accomplishments

Current

Senior Account Manager

Current

The Knot Worldwide

Oct 2024 - Present (1 year 10 months)

Managed a portfolio of 300+ clients, delivering consultative advertising and growth strategies that improved campaign visibility, engagement, retention, and revenue outcomes. Exceeded company sales KPIs throughout tenure, generating $1M+ in incremental ACV, achieving 730% of the established sales benchmark and 220% of the customer retention benchmark.

Salesforce AI Workflow Automation Consultative Selling Account Management Customer Retention Upsell Strategy Cross sell Strategy Client Consulting Negotiation Google Workspace LinkedIn Sales Navigator Change Management

Education

Degrees, certifications, and relevant coursework

University of Galway

Master of Science, Business Analytics

Grade: Second Class Honours (2.1)

MSc in Business Analytics with Second Class Honours (2.1). Key modules included Business Intelligence, Data Visualization, Predictive Analytics, and Prompt Engineering.