Luis Mayorga

I am an implementation professional with hands-on experience delivering end-to-end fintech projects, from discovery through rollout. I partner with clients and cross-functional teams to translate business needs into technical specifications and reliable solutions.

At Fiserv I directed multiple small to mid-sized implementation projects, designed and deployed API integrations, and acted as both Business Systems Analyst and Implementation Lead. I consistently drove process improvements and automation that reduced manual work and increased client satisfaction.

Previously, as a Relationship Manager at Fulton Financial Corporation, I managed retail and business banking portfolios, conducted KYC/AML reviews, and recommended treasury solutions to support client goals. I also trained and mentored associates and sustained strong client satisfaction and sales results.

I bring proven problem-solving, SQL and Excel data-analysis skills, and experience with tools like JIRA, ServiceNow, Confluence, Smartsheet, and Tableau. I am committed to delivering high-quality implementations and clear stakeholder communication to achieve measurable business outcomes.