Luis Mayorga
@luismayorga
Implementation professional delivering fintech integrations, process improvement, and analytics.
What I'm looking for
I am an implementation professional with hands-on experience delivering end-to-end fintech projects, from discovery through rollout. I partner with clients and cross-functional teams to translate business needs into technical specifications and reliable solutions.
At Fiserv I directed multiple small to mid-sized implementation projects, designed and deployed API integrations, and acted as both Business Systems Analyst and Implementation Lead. I consistently drove process improvements and automation that reduced manual work and increased client satisfaction.
Previously, as a Relationship Manager at Fulton Financial Corporation, I managed retail and business banking portfolios, conducted KYC/AML reviews, and recommended treasury solutions to support client goals. I also trained and mentored associates and sustained strong client satisfaction and sales results.
I bring proven problem-solving, SQL and Excel data-analysis skills, and experience with tools like JIRA, ServiceNow, Confluence, Smartsheet, and Tableau. I am committed to delivering high-quality implementations and clear stakeholder communication to achieve measurable business outcomes.
Experience
Work history, roles, and key accomplishments
Directed multiple small-to-mid implementation projects end-to-end, delivering API integrations and process improvements that increased operational efficiency and client satisfaction while providing executive reporting and risk management.
Relationship Manager
Fulton Financial Corporation
Aug 2018 - May 2021 (2 years 9 months)
Managed a portfolio of retail and business banking clients, driving product adoption, conducting KYC/AML reviews, and collaborating with risk and compliance teams to reduce fraud and grow portfolio performance.
Education
Degrees, certifications, and relevant coursework
New Jersey City University
Bachelor of Science, Management
Grade: 3.5 GPA
Bachelor of Science in Management completed in May 2015 with a 3.5 GPA.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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