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John Bonenberger

@johnbonenberger

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Results-driven Implementation Project Manager

United States

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What I'm looking for

Seeking a challenging project management role that leverages my skills in SaaS cloud implementations, client stakeholder management, and cross-functional team leadership to drive customer satisfaction and successful project outcomes.

As a seasoned Project Manager with over 10 years of experience in the professional services market, I excel in delivering client-facing SaaS solutions. My expertise lies in managing highly complex projects for large enterprise customers, leading cross-functional teams, and partnering with internal and external stakeholders to drive customer satisfaction and successful project outcomes.

With a proven track record of overseeing multiple, concurrent projects in fast-paced startup environments, I am adept at resolving complex issues and aligning solutions with client goals. My core strengths include client and stakeholder management, strategy and technology alignment, performance metrics monitoring, and cross-functional team management.

Throughout my career, I have demonstrated a strong ability to improve automation, streamline payment processing, and automate manual tasks, resulting in significant efficiency boosts and surpassing KPI targets. I am a strategic leader with excellent communication skills, able to effectively manage and coordinate with global teams and client stakeholders to ensure project success.

Experience

Work history, roles, and key accomplishments

Project Manager

HighRadius

Feb 2022 - Apr 2024 (2 years 2 months)

Led global implementation of SaaS-based ERP integration programs, improving automation by over 60% and achieving a 113% increase in partner delivery efficiency. Managed cross-functional teams and communicated project status to C-Suite Executives, ensuring alignment with strategic goals.

SaaS ERP Integration Project Management Agile Waterfall Jira Stakeholder Management Risk Management Communication Strategy Automation

Program & Project Manager

FIS

Jan 2017 - Feb 2022 (5 years 1 month)

Managed multiple complex core banking implementation projects, achieving 100% on-time and under-budget deliveries. Oversaw project lifecycle and mitigated risks through effective planning and resource management.

Banking Project Management Risk Management Budget Management Team Leadership Change Management Data Integration Stakeholder Engagement Software Implementation Communication

Implementation Analyst II

FIS

Aug 2014 - Jan 2017 (2 years 5 months)

Conducted onsite requirements gathering and led implementation projects for deposits and new account software. Managed the full implementation process, ensuring successful software adoption through client training and support.

Requirements Gathering Data Mapping Software Testing User Training Project Management Implementation Communication Problem Solving Quality Assurance

Personal Banker

Wells Fargo Bank

Dec 2010 - Aug 2014 (3 years 8 months)

Improved branch market share and account growth through consultative discussions and outbound calls. Recognized as a top new business acquisition banker and consistently ranked in the top 10% of Personal Bankers in the region.

Sales Customer Service Consultative Selling Account Management Business Development Relationship Building Market Analysis Communication Team Collaboration

Assistant Manager

Enterprise Rent-A-Car

Apr 2008 - Dec 2010 (2 years 8 months)

Ranked in the top 5% of Assistant Managers for exceeding sales targets and customer service scores. Increased branch fleet growth by 44% and managed a team of 10 employees, recognized for outstanding customer satisfaction.