Jarrett Parker

SME for the Sageworks Banking/Loan Origination platform. Responsible for leading multiple complex client implementations through design, configuration, training and go-live of the Abrigo banking platform.
Serves as the primary point of contact with the customer during the implementation cycle collecting client requirements, monitoring project progress, identifying and resolving issues, and ensurin

Oversee new client SaaS implementations and onboarding for the Akouba LOS.
Coordinate with the Director of Implementations, Account Managers, Sales Representatives, and other internal parties for implementation calls, sales calls, process improvement, project forecasting, and client reviews.
Accountable for issue tracking/resolution as well as knowledge/document management via Workfront and Jira.

SME, responsible for system set up, configuration, client onboarding, and implementation for new and existing clients with agile enterprise solution “CreditQuest” commercial lending software suite along with its various supporting applications utilizing a SQL database.
Client workshop facilitator, tasked with leading workshop and discovery sessions to develop scope, drive outcomes and decisions ar

Responsible for providing technical application support for mobile banking software implementations
Product subject matter expert serving as bridge between multiple third party vendors, the hosting client, and end user.

Primary client contact responsible for project implementation and management of data setups and conversions for clients software utilizing SQL and Excel. Also responsible for conducting on site client workshop training.