Luis Cabrita

Delivered project-based translations, proofreading and editing across technical manuals, IT, healthcare and literary works, and provided volunteer translations for humanitarian organizations since 2009.

Taught Portuguese at Instituto Camões and university faculties, delivering private lessons and participating in linguistic and cultural conferences to promote language learning.

Resolved technical queries, managed bug reports, and performed testing to improve product stability and customer satisfaction across deployments.

Assisted customers with software license purchases, managed quotations, pricing clarifications, payments and invoicing to streamline sales operations and improve conversion.

Handled customer requests from the Texas Instruments customer base, resolving product and service issues to maintain customer satisfaction and retention.

Assisted clients with product-related issues including billing, refunds, retention, license creation and troubleshooting, improving customer satisfaction for Portuguese-speaking users.

Acted as a bridge between IT and production, validating releases and updates in real-case scenarios to ensure successful go-lives and reduce post-release issues.

Managed proxy voting, credit advices, disclosures and annual general meetings for listed companies, handling fees and bond meeting logistics to ensure regulatory and client requirements were met.

Handled new issues for the German market, coordinating domestic issuances and related operational tasks to support market operations.

Completed a bachelor degree in Languages and Modern Literature with focus on English and Portuguese from 2002 to 2007.

Completed secondary education (A-level) in Lagoa, Portugal from 1997 to 2002.